Maintenance Updates
@maintenanceupdater
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We are working on one server so some channels will be down.
14:58
We are experiencing some issues but we are working to resolve them as soon as possible.
04:18
There seems to be an issue isolated to IPTV Smarters when watching VOD. You can go into the app setting then player selection and switch between “native” and “hardware/software” decoder then retry.
21:50
We are working to resolve a minor issue. We plan to restore service soon.
01:19
For the fight, go to PPV (PPV EVENTS) #16
02:40
The MLB category has been updated. Refresh your channels list. There are more game options in which the channel name updates the game on the channel automatically.
23:43
We are currently down and working to restore the service.
12:45
Service has been restored.
14:35
Update on VOD (movies and shows)
Just an update: there is a known issue with the VOD. Technicians are on site. There is no eta for resolution currently. We will provide an update when we have addition information.
02:01
For NFL games, please use the NFL categories. The local channels are not where the games should be watched.
17:33
We are experiencing an outage and will work to get it back up as soon as possible. Thank you for your patience.
11:05
Current Status:

* All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible.
* We are closely monitoring the situation and will provide an update as soon as more information becomes available.

We sincerely apologize for the inconvenience caused by this unscheduled disruption. Further updates will be posted directly to this notice as soon as more information or an estimated time of restoration (ETR) becomes available.
12:01
Dear Customer,
We would like to provide a direct update on the current situation.
As a result of today’s attack, both data centers where our infrastructure is located were directly hit.
Based on the information currently available to us, most servers inside the data halls have survived. However, we do not yet have physical access to the facilities and therefore cannot retrieve or relocate the equipment.
Our team is in continuous contact with the data center personnel and is closely monitoring the situation. As soon as access becomes possible and we receive verified information about the infrastructure's condition and next recovery steps, we will update you immediately.
We understand how critical this situation is for your operations and will keep you informed as developments occur.
--
Best regards,
18:32
We will be working to fully restore the service today.
11:28
The service should be coming back for everyone.
18:53
Please clear the cache of your app.
18:53
Service should be up for everyone. If you still can’t connect, clear the cache and restart your device.
19:35
We are working to get it back online asap
00:11
We are back online.
00:32
If you are sharing your account with other people, your account will be banned and will not be unbanned. If anyone has your login credentials, it is best to tell them not to use them anymore.
22:00